At Bazar Shop Morocco, we are committed to providing high-quality products and ensuring customer satisfaction. If, for any reason, you are not completely satisfied with your purchase, we have established a return and refund policy to assist you.
1. Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging.
- Accompanied by the receipt or proof of purchase.
2. Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer’s policies.
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bazar.shop.tourist.morocco@gmail.com and send your item to:
Bazar Shop Morocco
Marrakesh, Morocco
4. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
5. Contact Us
For any questions related to our refund and returns policy, please contact us at:
Bazar Shop Morocco
Address: Marrakesh
Email: bazar.shop.tourist.morocco@gmail.com
Phone : +2127 08 596 275 / +2126 02 050 305